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FAQ's

How do I order?

Ordering Online:
1. Browse our selection of party supplies.
2. Pick your items, and Add to Cart.
3. Check Out.
4. Wait and receive your box of fun.

Phone Ordering:
1. Call 1 (844) 72-CRATE or 1 (844) 722-7283 
2. Speak to one of our friendly customer representatives.
3. Let them know what items you would like to order.
* for faster service please provide the part number located below the title*
4. Provide your payment, shipping, and billing information.
5. Wait and receive your box of fun!

What form of payments do you accept?

Debit and Credit Card
MasterCardVisaDiscover NetworkAmerican Express
We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express.

PayPal

PayPal

Must be a verified PayPal account. Only PayPal, no other sites like Moneybookers, WebMoney, or AlertPay.


Are all your products in stock?

Absolutely! If a product happens to not be in stock we willcontact you via email or telephone to inform you that we do not have the item.However we would be able to give you a time frame for us to restock and ship itto you if you decided to wait.


How do I cancel an order?

Oh no! We hope there is no reason to cancel an order. However if this is the case you may do so on you Account > Orders > Cancellation.


When will a certain order be in stock?

Eek! If we are out of a certain item you may call 1 (844) 722-7283 to see when we will restock or if we can make you a custom order.

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